We are delivering on our commitment to improving your customer experience by stopping unwanted data charges and offering better value through our Prime Bundles.
I got a message stating, “No more charges, no more worries“ what is this about?
You will no longer incur data charges from their main balance. You will only be able to use data with an active data plan with an available data balance.
I got a message stating, ”this service will no longer be available” which service exactly are you referring to?
The service where you were able to use data without an active data plan whiles being charged from your main account
I heard/saw comments on social media about “Pay-Go“ what is this about?
Pay as you go, the use of data without a data plan at a very expensive rate. You will no longer incur data charges from your main balance. You will only be able to use data with an active data plan with an available data balance.
If I want to use Pay-Go data, will I be able to do so?
No. You will only be able to use data with an active data plan with an available data balance.
Do I get an option to opt-in to using Pay-Go data if I want to?
No. You will only be able to use data with an active data plan with an available data balance.
How long does this last, is this a promotion (Expiration)?
No, this is not a promotion and does not have an end date. You will no longer be able to use data without an active data plan with an available data balance.
Since I have no pay-go option what do I get/what are my options?
You now have the option to select from one of our Prime Bundles to satisfy your data needs. Using the shortcode *140# or MyDigicel App.